AI's Invisible Guardrails: Securing B2B Payments with Edenred Pay

AI's Invisible Guardrails: Securing B2B Payments with Edenred Pay

In the evolving landscape of modern commerce, payments transcend mere financial transfers; they are fundamentally about trust. This trust—ensuring a transaction's legitimacy, a supplier's authenticity, and the true identity behind a purchase—is increasingly under threat. As technological innovation accelerates, the stakes for maintaining competitive advantage rise, pushing companies to seek more sophisticated solutions for payment security. During a recent discussion for the "What’s Next in Payments" series, PYMNTS CEO Karen Webster explored these challenges with Jonathan Beckham, Chief Product and Technology Officer at Edenred Pay. Beckham articulated a clear vision for the future: zero fraud and a completely frictionless experience for customers. These two key performance indicators (KPIs) drive Edenred Pay’s strategy, especially in light of sobering statistics from 2024, where 80% of companies faced payment fraud attempts, yet only 20% managed to recover their loss…